Policy Overview
At Midnapore Art Academy, we strive to provide a transparent and fair cancellation process. This policy outlines the conditions under which enrollments may be cancelled and how refunds are processed for our academic services.
Cancellation Rules
We understand that circumstances change. Our cancellation rules for students are as follows:
- Standard Cancellation: Requests for enrollment cancellation must be submitted at least 7 days before the start of the new academic month.
- Course Withdrawal: If a student wishes to withdraw mid-session, notice must be provided in writing to the respective branch administrator.
- Academy Cancellation: In the rare event that the Academy cancels a specific workshop or batch, a full pro-rata refund will be issued.
Refund Process
Refunds are handled with professional care and processed through our primary payment gateway (Razorpay):
- Timeline: Once approved, refunds typically take 5-7 business days to reflect in your original payment method.
- Calculation: Refunds for monthly tuition are calculated on a pro-rata basis, excluding the days the student attended classes.
- Method: All refunds will be credited back to the original source of payment used during the transaction.
Non-Refundable Items
Please note that certain charges are non-refundable to cover administrative and operational costs:
- One-time Registration Fees are non-refundable under any circumstances.
- Digital materials or roadmaps already accessed/downloaded by the student.
- Absences without prior notice (No-shows) are not eligible for refunds or compensatory classes.
Contact Support
For any queries related to cancellations or refunds, please reach out to our finance department:
- Email: midnaporeartacademy2k18@gmail.com
- Helpline: +91 74777 12980
- Office: Zilla Parishad Super Market, Midnapore